Contact Us

At Hoka Factory Outlet, we’re here to help you every step of the way on your HOKA journey. Whether you have a question about your order, need sizing advice, or simply want to learn more about our products, our team is ready to assist you.

📩 Email Support

For general inquiries and order support, please email us at:
support@aasafsg.shop

We aim to respond to all emails within 24 hours, Monday–Friday.

📞 Customer Service

Have an urgent question? Call us at:
+1 2406887584
(M-Sa 10am-7pm EST)

📦 Order & Shipping Help

If you’re contacting us about an existing order, please include your order number so we can assist you more quickly.

📍 Mailing Address

8485 Springfield Rd, Glenn Dale, MD 20769

We look forward to helping you find the perfect pair of HOKA shoes for your next run, walk, or adventure.