Privacy policy

At Hoka Factory Outlet, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you browse or shop with us:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details when placing an order.

  • Account Information: If you create an account, we store your login details and order history.

  • Device & Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (for analytics and security).

  • Cookies & Tracking Technologies: To improve your shopping experience, remember preferences, and personalize content.

2. How We Use Your Information

We use the information collected for purposes including:

  • Processing and fulfilling your orders for HOKA shoes and related products.

  • Communicating order confirmations, shipping updates, and customer service responses.

  • Personalizing your shopping experience and recommending products.

  • Improving our website, services, and marketing campaigns.

  • Detecting, preventing, and addressing fraudulent or unauthorized activities.

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information with trusted third parties:

  • Payment Processors (to securely process your transactions).

  • Shipping Providers (to deliver your purchases).

  • Analytics & Marketing Tools (to help us understand customer behavior and improve our services).

  • Legal Compliance (if required by law, regulation, or legal process).

4. Cookies & Tracking

Our site uses cookies and similar technologies to:

  • Remember your cart and login details.

  • Analyze traffic and improve performance.

  • Deliver relevant marketing ads (retargeting/remarketing).

You can manage or disable cookies in your browser settings, though some features may not function properly without them.

5. Data Protection

We take reasonable precautions to protect your personal data, including secure server technology, SSL encryption, and limited access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data.

  • Opt-out of marketing emails by clicking the “unsubscribe” link.

To exercise your rights, please contact us at support@aasafsg.shop.

7. Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:


📧 Email: support@aasafsg.shop