Shipping policy

Welcome to Hoka Factory Outlet! We’re committed to delivering your HOKA shoes quickly and safely. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.

Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• Once your order has shipped, you will receive a confirmation email with a tracking number.

Shipping Rates & Delivery Estimates

We are proud to offer fast and reliable shipping across the United States.

• Standard Shipping (5–7 business days): Free on all orders on all orders.

Delivery times are estimates and may vary depending on your location and carrier conditions.

Shipping Locations

• We currently ship within the United States only.

• We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories at this time.

Order Tracking

Once your package has shipped, you will receive a tracking number via email so you can monitor your delivery in real-time.

Delayed or Lost Packages

• If your order is delayed due to carrier issues, weather, or unforeseen events, we will do our best to assist you but cannot guarantee delivery times.

• If your package is lost in transit, please contact us within 7 business days of the expected delivery date.

Incorrect Shipping Information

Please ensure that your shipping address is correct before submitting your order. We are not responsible for packages shipped to an incorrect address provided at checkout.

Contact Us

If you have any questions about shipping or need help with your order, please reach out to us at:
📧 support@aasafsg.shop